Coolbet - Overview & Rating

When you visit the Coolbet website the polar bear logo will be your first hint that the website is mostly targeted to the Scandinavian markets. Coolbet was established in 2016 in Estonia by Jan Svendsen. Besides being very famous in Scandinavia and Europe it is getting very popular in Canada too. Coolbet gets its gambling licenses from Estonia, Sweden, and Malta (Malta Gaming Authority under License Number MGA/B2C/681/2019).

For the second consecutive time in 2020 Coolbet received the award for “Mobile Sports Product of the Year” at the International Gaming Awards in London. Back in 2017 Coolbet also won the “Start-Up of the Year” at IGA, and “Mobile Sports Product of the Year” in 2018.

If you are intended to become a marketing partner of Coolbet, then send them an email to [email protected] In your email include your name, phone number, and website link. Tell them about your ideas on how to promote Coolbet and their team will get in touch with you. There is no information regarding the commissions and fees because the fee will be agreed in the special terms.

Coolbet accepts customers that are residents in the following countries for Sports betting: Norway, Sweden, Finland, Iceland, Chile, Peru, and Canada.

Design and user-friendliness of the site/app

Coolbet’s website is very cool and modern. The website design is very colorful and informative but at the same time is quite simple and minimalistic. The logo is a polar bear that appears on almost every page and promotion of the Coolbet website. Coolbet’s slogan is “Stay cool. Bet Responsible”. They have chosen their name corresponding to their vision and credo.

On the welcome page, there is a registration window for you to easily and quickly register at Coolbet. On the same page on the top panel of the website, you can choose whatever you want to play: sports, casino, or virtual games.

On the sports section every popular game, event, or league is on the left column of the website. Just below it, all the top sports are easy to access. Depending on where you are visiting this bookmaker from, all popular events of that country are in the center of the webpage. Below it there are trending sports events from all over the world. On every scoreboard, you can change the order of the game’s appearances from time to turnover and vice versa.

The language bar is quite rich with options. You can change the language of the website from English to Swedish, Norwegian, Finnish, Estonian, Russian, Spanish for Chili, Ecuador, and Peru, and Icelandic.

Coolbet has a so-called progressive web app (PWA) option. This solution has all the functions an app has, but it is accessible through the mobile browser and even faster. You can find the step-to-step guideline on how to add PWA on your home screen both for Android and iOS.

Available services

Coolbet suggests a variety of games to bet on sportsbooks, casino, and virtual games. Top sports include football, tennis, basketball, ice hockey, boxing, baseball, and even horse racing. For easy access, all popular leagues are highlighted on the left side of the screen. For sportsbook, there are two campaigns –  bet builder and boosted odds. Bet Builder is a sports betting calculation depend on the odds you have predicted. It is a very useful and convenient tool for your gaming experience. Boosted odds option is increasing the payout for a Moneyline, point spread, or totals (over/under) bet on a certain game. Additionally, Coolbet increases odds to customers on a certain player. Coolbet suggested Boosted odds can be found on their website. These may quite possibly be the best odds found on the market.

Coolbet was created on the idea and the objective to create a sportsbook that is different from the rest of the market. In a time where most companies offer a very similar Sportsbook product, Coolbet dares to challenge their customers by doing things in their own way. Being true to this ideology Coolbet League was created. It has a free-to-play sports betting simulator where you play for free but can win for real. There are no entry fees and no deposit is required. You can predict match scores and win free money. To join the program, go to Coolbet League and log in to start.

There are a bunch of casino games from the top providers. All the games are separated into sections for your easy access: slots, table games, live casino, jackpot games, etc. If you are a poker fan there is a separate section for poker, enter Coolbet’s poker world. Here users can find network tournaments and Coolbet special tournaments and claim take your welcome poker package. You can play poker on Coolbet by either downloading the poker client or by playing the poker in the browser.

In the virtual sports section, there is only soccer betting as a Coolbet’s virtual sport type. Games are sorted by week, and Coolbet guarantees that the end result is completely random as any TV match you watch.

There is also a very interesting interactive map of winners feed both for sports and for the casino. You can track and see all the winners in real-time. On the interactive map, you also can see the amount of the win and exactly in which country the player wins. The top winners list by the city is updated every minute.

Live line

On the sportsbook section of the Coolbet website, you can find the live bet lobby, where you can bet in real-time. Wagering in-play is available for football, ice hockey, esports, tennis, volleyball, cycling, etc. 

Coolbet does not currently offer the live streaming option for matches.

Bonuses and promotions

The Coolbet welcome bonus for the player from Canada is very generous and cool. It is a 100% match on your first deposit. Just use the Coolbet bonus code CAD200. The bonus will be credited to the player’s account and the winnings can be withdrawn after wagering the bonus six times at minimum odds of -200 (1.50).

Coolbet suggests a boring match of the day offer for sports events, which guarantees Boring Match Money Back. For example, in the case of football, if the match ends with a score of 0-0 and you lose your bet on the match result (1×2), Coolbet refunds your stake up to 20 EUR. In the case of ice hockey, they refund your losing stake up to 20 EUR if the game ends 0-0 or 1-1 at relegation time. In the case of Basketball, if the game ends with a draw-in after a regular time and you lose your bet on Money Line, Coolbet refunds your stake up to €20. However, there are terms and conditions applied for this offer. Check them out on the website.  

With a poker welcome bonus, you can earn up to 500 EUR. You will get your welcome package rewards as you collect points in poker. You get 10 points for every €1 you pay in rake or fees. Your target is to reach your first 10 points, get a €1 Twister ticket, reach your first 100 points, and get 1 Spin on the welcome wheel. For every time you reach 500 points you can get €10 in cash.

Coolbet suggests various bonuses and promotions for sports, virtual sports, poker, and casino. For casino games, there are cash races up to 2000$, daily cash drops, and compare the payback (RTP) calculator. In virtual sports deposit 10 EUR and play with 20 EUR. The bonus code is VSPORTS.

Customer care

Customer support is open 24/7. You can contact the Coolbet support team via email or live chat. At the time of publishing this review, telephone support was closed (or unavailable). You can open live chat on the “Contact Us” section. Write an email to [email protected] There is a very interesting statistic on the page. The average live chat queue is 15 seconds and the average email response time is 2 hours.

Registration

There are two ways of registration on the Coolbet website. If you use Trustly, you can sign up quickly via Trustly by clicking deposit and play on the registration page of Coolbet’s website. Another option you can choose is to sign up using the form on the registration page. The form requires you to fill in your email and phone number. Choose your country and the currency you will deposit with. The second form is for your name and address after which you will get an SMS with a verification code.

Financial information

Coolbet accepts payments made in EUR, NOK, PEN, SEK and USD, CLP, and CAD. Acceptable payment methods are the following: MasterCard, Neteller, Skrill, Trustly, Visa, Paysafecard. The minimum deposit is 10 EUR/USD.

Withdrawal of your funds is an option on the Coolbet website. The minimum payout amount is €20/$20/200 NOK/200 SEK/ 20 CAD/ 10 000 CLP. On a given 24-hour period you may only withdraw the maximum amount of 50,000 EUR. Additional verification and identification may be required for any withdrawal amount exceeding the equivalent of 2,000 EUR.

Many events have an option of early cash out at Coolbet Sports. You can Cash Out by clicking the “cash-out” tab on the betting menu. 

Reliability and safety

Having licenses in three countries is already a safety index to trust Coolbet. Coolbet uses encrypted connections for your personal data. It uses 128-bit keys to make sure users are safe and their details are private. The site is operated by Polar Limited. It is registered in Malta. The sportsbook is very serious about responsible gaming and encourages and promotes players to “stay cool” while gambling.

Recommendations

Coolbet should add live streaming of matches as an available option for bettors.

Welcome bonus for sports is only available in Canada. It would be nice to have sportsbook welcome bonus packages for all residents of countries who are allowed to play on Coolbet.